The behaviour of employees within businesses came into our thoughts this week, following the recent riots and looting across the UK, and in particular following a report from the BBC highlighting significant costs to British retailers across major cities affected such as London, Manchester, Birmingham and Bristol – with many smaller businesses going bust.
The costs of riotous behaviour inside a business can also be crippling – yet lurk beneath the surface, often unnoticed.
Consider the cost of some of the following scenarios in your organisation:
- Reduced productivity due to low management engagement
- Lack of purpose and unclear goals
- Mailbombing by email
- Deliberately poor communication between company departments
Any of the above have a masked and negative impact on the profitability of a business.
Of course, they aren’t close to the horror we’ve recently seen on UK streets, such as the tragic fatalities in Birmingham.
Passive aggression, though, can flourish within business and is certainly life-threatening to business growth.
How to reduce or eliminate it? That is the million-dollar question. And without successful intervention, your business could become a high-cost casualty.
Employees need to be motivated, to be productive. Managers need to be engaged with employees, and with themselves, to maintain constant change and growth within a business.
Sometimes, external influencers such as a performance coach or mentor act as catalysts; they oil the wheels of creative business thinking and behaviours.
Consider the costs of riotous behaviour in your business – can you firstly identify where it is potentially occurring, or is it not even on your radar?
Uncomfortable thought, isn’t it?