We’re Changemakers.
Hired to bring about change by coaching, training and mentoring that makes a tangible difference to both organisational performance and individuals’ lives.
This homepage is designed to give you most of what you’d want, all in one place, to decide if we feel right for you or your organisation. And if you’d like extra detail, then the wider site has more…
Are we right for you?
We’re a boutique; and though some projects are far-reaching with large populations, we don’t target these. Our reputation has been built on being a catalyst for Return on Investment & Expectation (ROI/ROE) through transforming mindsets, KPIs and KBIs.
Therefore we choose who we work with very carefully on the basis that the timing and approach need to be right for everyone involved.
Our mantra from the outset has driven business growth and that is to “deliver to such a degree that every client will hire us again and recommend us.” It has been said that Marketing is for the unremarkable – so we’ve avoided it and let our clients speak for themselves, it’s you we’re serving after all.
Our Results
- Spring team members have facilitated £25m of ROI during the last 12 months
- “Our Hong Kong Sales Team delivered a return that paid for the entire coaching programme in less than 6 weeks & they are personally benefitting far beyond the scope of what we contracted.”
- “The SLA black holes have disappeared in 4 months with a 40% increase in Customer Satisfaction”
- “My coaching with Luke was one of THE best mornings I’ve had in this business for 29 years”
- £18k contract agreed and £5k cost saving after a 40 min meeting and a 5 min phone call
- “The capacity you’ve freed up in my mind to overcome anxiety is working literally every day – it’s so fast & practical”
Holistic without the hippy
We don’t hang our hat on just one or two methodologies. We use a deliberately eclectic mix. All that we do is tailored to suit the needs of the business, team and individuals we are working with. We draw on the arts, science, NLP, sport, neuroscience, accelerated learning, the big screen, comedy, mindfulness and beyond.
This way we tackle both the whole system and individuals, to bring about intentioned, accelerated changes in behaviours and mindsets – that then land the commercial results
It’s not just edgy facts and figures though. Many of our biggest breakthrough results have come from increasing individuals’ personal resilience, well being and emotional agility – learn more in our blog
What we do
- Hit the road with your Sales Team or Regional Ops Managers
- Partner with Senior HQ Leaders & Teams
- Quiet coaching on a park bench or street cafe
- Sit in on meetings and telecoms for ‘live in-the-moment’ performance coaching
- Workshops that prepare for & consolidate live coaching by you running your business from afar with colleagues
- 121 Therapeutic work where it’s required
- Change Programmes, Talent Pools, Performance Improvement, Train the Trainer
- Remote Management, Team Development, Strategic Offsite Facilitation
- Culture, Employee Engagement, Customer Satisfaction, Operational Efficiency
Reasons we are hired…
Has a recent restructuring or the pace of change put a strain on your team or slowed performance?
Do you need your people to quickly land strategic changes being made to your operations, processes or culture?
Have you created a new team who need to start hitting their KPIs or Balanced Scorecard quickly?
Would some clarity of thinking mixed with fresh creativity benefit your Senior Team?
Are you wanting to outsource Talent Pool development?
Are you looking for Exec Coaching that delivers greater measurable results?
The Magic
This is the most exciting part of how we work.
It’s created when we really get to know the individuals we are working with and can utilise our full toolbox of skills and techniques to help them see things differently to truly understand their actions and consequences.
Once they have the ‘light bulb’ moment, we work with them through the layered learning approach to ensure the new mindsets and behaviours take hold. Once these become ‘the new norm’, our work is done – we build self-sufficiency.
Some of our clients
Testimonials
“Spring’s training approach is light on its feet, interactive, invigorating, informal, not pressurised.”
Communications Director
“This is a game-changer. We saw their behaviours & then the KPIs change before our eyes.”
Regional Sales Manager
“My 121 coaching with Luke was one of THE best mornings in 29 years with this business!”
Operations Manager
“Andrew & Luke quickly earn people’s respect. Without exception they focus on achieving a measurable difference to the organisation. It’s all about adding value.”
HR Business Partner
“The techniques you’ve taught me & the capacity you’ve freed up in my mind to overcome my anxiety are working literally everyday – it’s so fast, easy & practical.”
Head of PR
“The SLA black holes have disappeared in 4 months with a 40% increase in Customer Satisfaction”
Head of Customer Service
“Alison I’m on a high – you’ve helped me achieve things with my team that I didn’t think possible.”
Design Director
“Their great ability is in not just delivering a theoretical training concept, but seeing it through to delivery; then producing a real change in behaviours and performance metrics. They do all this whilst gaining buy-in from the team and ensuring compliance to company standards.”
Managing Director
“Email traffic has fallen away, we’re seeing people pick up the phone & even better, lots more face to face engagement.”
HR Director
“So much of my previous training has been sitting around a table and people using flipcharts or powerpoint – this was exciting – well done!”
Sales Director
“You’ve smashed the mindsets that were holding us back.”
Finance Director
“Sian & Vicki took time to thoroughly understand my requirements as an excellent mentor and coach. I was delighted with the progress I have made. They were accessible, understanding & challenging. Our sessions were planned & focused with flexibility. The added value was evident within improved key HR activities such as organisational restructuring. Everything was achieved effectively & within a tight timeframe.”
Head of HR
From the Blog
Peek into Michelle Mone’s Personal Goals
Today, September 1st, is the first day of Autumn. I spotted a tweet by Michelle Mone, you can find her here @MichelleMone The tweet was about her Personal Goals for the next 4 months. She has a very open approach to sharing on social media; what she’s doing,...
read more
One Marble at a Time
A Blog by Luke Thomas – Performance Coach & Director of Spring Trust is something that has intrigued and frustrated me in equal measure so far this year. It’s a recurring theme in family relationships, organisational culture and especially teams, but of...
read more
The Endless Pursuit of Quality (or How to Gain National PR… by doing nothing?)
A Blog by Luke Thomas, Performance Coach & Director of Spring Something out of the ordinary happened to me last week that I’ve talked about with a few of the coaches and mentors I surround myself with. They got me to reflect on the experience and learn from it. ...
read moreContact Us
More Info
Phone: 01278 723 716
Company Registered Address:
Kemp Hall, 19, Victoria Street,
Burnham on Sea, Somerset, TA8 1AL
Company Registered Number: 6330739
VAT Registration Number: 914614437
The Team
Luke Thomas
A practical specialist in developing people. Frank, energetic & always looking for higher performance… whilst making sure it’s fun along the way. Reading, Tennis, Cycling & Scuba Diving help keep Luke at the top of his game – not to mention being a dad!
Andrew Manuel
Calm with sound judgement, high integrity & an eye for detail. Loves developing people through creative training using Accelerated Learning & NLP plus dynamic “coalface coaching” with immediate impact. Supports both Arsenal & Argyle, and of course there’s the annual pilgrimage to the Alps!
Sian Bryant
Loves developing individual & organisational capability. Sian works on what really matters by truly listening & establishing strong rapport. An astute & creative thinker. Family, cooking, concerts & Cornwall keep her energetic & smiling!
Alison Rogers
Alison combines warmth, integrity and enthusiasm in order to inspire, energise and drive those around her. When she’s not at work. she’s with her horse, her 3 dogs and her 8 year old – although not often all at the same time!
Petra Rexroth
Human performance specialist. Passionate about inspiring people, thought leadership & systems thinking. Dynamic in delivering sustainable change. Admires art & anything creative. Recharges batteries & refreshes her mind by backpacking the world.
Vicki Hopkins
A supportive, intuitive trainer & coach with a clear focus on achieving results & helping individuals thrive during change. Enjoys having fun with family, photography & relaxing at the gym.
Perry Timms
A voracious networker and a tenacious learner, Perry has enthusiasm and stamina that goes beyond the realms of known human energy levels! A soul music aficionado, his hero is Berry Gordy Jnr – founder of the Tamla Motown empire. He uses a musical/cult lens for his own brand of HR practice – the rebel with a cause; using anarchic productivity and having attitude with acumen that is #PunkHR.
Emma James
Emma has passion for what she does and constant desire to see people perform beyond their own expectations. As a Trainer, behavioural therapist and coach in sport and general fields she combines the theoretical brain function to practical use to produce results for her clients as well as herself, being a 4 times World Powerlifting Champion and multiple world record holder.
Chris Street
With more than a decade in newspaper and magazine newsrooms then running his own business, Chris is an experienced Editor and media relations coach. Upfront, energetic and passionate about clear communication. When not working, Chris enjoys Cornish beaches and is studying an MA in Creative Writing in his spare time.